Mollie's Rewards – FAQS
About Mollie’s Rewards
Mollie’s Rewards is our customer loyalty program, designed to thank you for shopping with us. Members can earn up to 3% back on purchases based on their monthly spending.
The rewards program offers rebates based on your monthly spending:
- Earn 1% back on purchases up to $299.99
- Earn 2% back on purchases between $300 and $499.99
- Earn 3% back on purchases over $500+
Signing Up
It’s easy to join! You can sign up by scanning the QR code at checkout or by visiting www.molliestones.com/rewards. Must signup prior to checkout.
Yes! For a limited time, new members receive a $20 signup bonus to use on their next purchase of $20 or more on the following trip after signing up.
Once you’ve signed up, the $20 bonus will be available on your next purchase of $20 or more. Simply enter your phone number at checkout to apply it.
A phone number is required to have an account. However, you don’t need a smartphone. If you’re unable to use the QR code, ask for assistance from our store leadership.
Earning and Redeeming Rewards
Just enter your phone number on the payment screen during checkout to automatically start earning rewards.
Rewards are sent via a paper store voucher to the address on file or entered at the time of signing up. If your address changes, please update your account or reach out to rewards@molliestones.com for support.
Managing Your Rewards
You’ll receive updates on your rewards balance monthly by signing into your account to track progress.
Yes, unused rewards will reset to zero. Any amount not used from the store credit voucher (ie. July) will reset to zero the day before the next voucher (ie. Jan) gets mailed out. An email reminder will be sent to the email on file prior to the expiration date as a reminder that the expiration date is nearing, and points will reset to zero.
There is no cap on rewards, so you can continue earning based on your spending each month.
Additional Assistance
A phone number must be used at the time of checkout to qualify for the transaction to count towards a member’s rewards balance.
For further support or if you experience any issues, please email our customer service team at rewards@molliestones.com or call us at 415-942-7959.
For further support or if you experience any issues, please email our customer service team at rewards@molliestones.com or call us at 415-942-7959.
To ensure you earn rewards, please enter your phone number each time you check out, as we’re unable to apply rewards retroactively.
For more information or assistance, please email us at rewards@molliestones.com or call us at 415-942-7959.